Returns & Exchanges
At Alpine Wear, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Whether it's a sizing issue or a change of heart, our goal is to get you back on the trail with the perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt until the return is processed.
Receive Refund or Exchange
After our team inspects the returned gear, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing